Frequently Asked Questions

  • A: Yes, all of the prints offered are my original artworks and may not be reproduced by anyone other than the artist under any circumstances. 

  • A: I offer both prints and originals of my work. Each listing is labeled clearly as either an original work or a print. Originals are one-of-one. Prints are high-quality reproductions of my work.

  • A: Colors may vary slightly depending on your screen settings. Depending on the size of print selected, the artwork may be slightly cropped, but the focal point of the artwork will remain.

  • A: Orders typically ship within 3-5 business days. Prints are made to order using a professional print partner, so production takes a few days before the product is shipped. I ship original artworks personally.

  • A: Prints are shipped flat or rolled in a protective tube depending on the size ordered. Originals are packaged with extra care by me personally to ensure they arrive safely. 

  • A: Currently, prints do not ship internationally, but this is subject to change in the future. Originals can be shipped internationally, but shipping costs may vary.

  • A: All sales are final. If something arrives damaged or incorrect please reach out to me within 5 days of arrival with photos and I will ensure the issue is fixed. 

  • A: Crossword keys can be found in the website footer. The password to access the page can be found in your email.

  • A: Yes, if you are looking to commission an original artwork, reach out to me directly and we can discuss.

  • A: You can reach me at giana.jpeg@gmail.com or through the contact form. I typically respond within 3 business days.

Terms & Conditions

Overview
By purchasing artwork or prints from this site, you agree to the following terms and conditions. These terms are intended to ensure clarity and a positive experience for both you and the artist.

Products
All artworks and prints are original designs created by the artist. While we make every effort to accurately display colors and details, slight variations may occur due to screen settings or the nature of the materials.

Orders & Payment
All orders must be paid in full at the time of purchase. Orders will not be processed or shipped until payment has been received and confirmed.

Shipping
Orders are packaged with care and shipped within a reasonable processing timeframe. Delivery times may vary depending on location and carrier. Once an order has been shipped, we are not responsible for delays caused by the shipping carrier.

Returns & Exchanges
Each piece (whether an original artwork or a print) is created and packaged with great care. Due to the nature of these items, all sales are final, and we are unable to accept returns or exchanges.

That said, your experience matters. If something isn’t right with your order, or if your artwork or print arrives damaged, please reach out within 5 days of delivery and include clear photos of the issue. This allows us to better understand what happened and resolve it as quickly as possible.

We’re committed to making sure your piece arrives safely and that you feel good about your purchase, and we will always do our best to make things right.

Damaged or Lost Items
If your item arrives damaged, please reach out within 5 days of delivery with clear photos of the damage and packaging. If a package is lost in transit, please contact the shipping carrier first. We will assist where possible, but are not responsible for lost packages once they have been shipped.

Intellectual Property
All artwork, images, and content on this site are the property of the artist and are protected by copyright law. Purchasing a piece does not grant the right to reproduce, distribute, or commercially use the artwork in any way.

Contact
For any questions or concerns regarding your order, please reach out via the contact information provided on the site. We are happy to help.

Changes to Terms
These terms and conditions may be updated at any time without prior notice. Continued use of the site constitutes acceptance of any changes.